Privacy Policy
Last Updated: 24.02.2025
This Privacy Policy describes how Chiseld Solutions SRL ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our mobile application and website ("Services"). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Services.
1. Information We Collect
a. Personal Information You Provide
When you register for an account or use certain features of our Services, we may ask for personal information, including but not limited to:
- Contact Information: Name, email address.
- Profile Details: Age, gender, and fitness goals.
b. Fitness and Health Data
Our app is designed to help you track your fitness journey. With your permission, we may collect:
- Exercise logs and workout data.
- Nutrition data including eating patterns and consumed foods.
- Pictures meant to showcase body changes over time.
- Personal measurements including weight, height and other body measurements.
- Ledger information concerning payments received from clients.
- Schedule and event information used in the calendar feature.
c. Usage and Device Information
We automatically collect information regarding your interactions with our Services, which may include:
- Device type, operating system, and mobile network information.
- Session information including time and length
- Usage patterns and preferences to improve app functionality.
2. How We Use Your Information
We use the collected information to:
- Provide and Improve Our Services: Deliver personalized fitness recommendations, track progress, and troubleshoot issues.
- Enhance User Experience: Customize content, optimize app performance, and develop new features.
- Communication: Send account updates, notifications, and promotional materials (you may opt out of promotional emails at any time).
- Analytics and Research: Analyze usage trends to better understand user needs and improve overall service quality.
- Compliance: Adhere to legal obligations and protect our rights
.
3. How We Share Your Information
We respect your privacy and do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our Services (e.g., database providers, hosting, payment processing, analytics). These providers are required to protect your information.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our users or the public.
- Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.
- With Your Consent: We may share information with your explicit consent for specific purposes
.
4. Cookies and Tracking Technologies
Our website and Services may use cookies and similar tracking technologies to:
- Enhance user experience and remember your preferences.
- Analyze usage patterns and site performance.
- Provide targeted advertising based on your interests.
You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our Services.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite these measures, no method of transmission or storage is completely secure. Please notify us immediately if you suspect any unauthorized use of your account.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
- Objection and Restriction: Object to or request the restriction of our processing of your data.
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
8. EU Regulations and GDPR Compliance
For users located in the European Union (EU) or European Economic Area (EEA), we are committed to complying with the General Data Protection Regulation (GDPR). This means that your personal data will be processed lawfully, fairly, and transparently. The legal bases for processing your personal data include:
- Consent: Where you have provided explicit consent for specific processing activities.
- Contractual Necessity: To fulfill our obligations under your user agreement.
- Legitimate Interests: Where processing is necessary for our legitimate interests and not overridden by your rights.
- Legal Obligations: When required by applicable laws or regulations.
As an EU/EEA user, you have certain rights under the GDPR, including:
- The right to access your personal data.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your personal data (subject to legal restrictions).
- The right to restrict or object to the processing of your data.
- The right to data portability.
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
9. Children's Privacy
Our Services are not directed to children under the age of 13 (or a higher age if required by local law). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately so that we can take appropriate measures.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: contact@chiseld.com
Address: Carpatilor 93, Building 1, 500269, Brasov, Romania
Phone: +40 770 835 586
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